Privacy and your enquiry
Contact details and enquiries
When you contact AP Roofing Sussex by telephone, email or the website enquiry form, the details you provide are used to respond to your enquiry, arrange an estimate and manage work you request. Please provide only information relevant to the property and roofing job. For questions about your information, contact info@aproofingsussex.co.uk.
The website enquiry form
When you submit the popup form, your name, contact details, postcode (if provided), message, submission time and the page you enquired from are saved on our hosting server so we can respond. A confirmation appears only after the enquiry has been saved. Enquiry records are restricted from public web access. The form uses a temporary session cookie for security and to avoid saving the same submission twice. You may instead call or email us directly.
Information used to manage work
Correspondence, contact information, property details and photographs may be needed to assess the work, provide a quotation and keep job records. Relevant information may need to be shared with people involved in the requested work or where required by law. Information should be retained only for the purpose and period required for the enquiry, work and associated record keeping.
Maps and external websites
Some pages contain an embedded Google map or links to external guidance. Loading a map can disclose technical information such as your IP address to Google, and an external website has its own privacy terms. You can contact us with a postcode without using a map.
Website operation
During our website test period, clicking a telephone link records the time, website page, button location and business telephone number before opening your calling app. This records a click, not whether a call connected or what was said. We do not record calls through this website. These application click records do not contain your phone number or a full IP address. Form abuse prevention uses a salted hash of the connecting address in a separate security record; stale entries are cleared as further submissions are processed. Hosting and email providers may keep their own technical logs. There are no advertising cookies in this website package.
Your information
Contact AP Roofing if you want to ask about information provided with an enquiry, correct inaccurate details or request deletion where applicable. Some records may need to be retained for ongoing work or legal requirements. Please identify the enquiry or job so the request can be considered.